User Solutions

This folder is for solutions available to users

Schedule Cost Feature In Kronos
This solution article covers how to access Schedule Cost Feature within the schedule in Kronos :
Tue, May 11, 2021 12:12 PM
Welcome to Microsoft Teams
Summary As part of a larger project of establishing Microsoft Teams as our Communication and Collaboration platform, we are retiring Slack. Slack has been...
Fri, May 28, 2021 2:46 PM
Windows Virtual Desktop(WVD) App Dual Monitor Settings
Problem Statement: Users are connecting with Microsoft remote desktop app (client version) to WVD but are not getting the 2nd monitor to extend User...
Wed, Jun 9, 2021 5:01 AM
Items Not Sold Iris Report
On Fridays stores are now getting an IRIS report called Items Not Sold. This report shows items store has not sold in last 45 days and is broken down by dep...
Fri, Jun 11, 2021 7:27 AM
New Manual Vacation and Paid Time Off Process in Scheduling for Stores
When manually scheduling vacations, you will choose Vacation Day Taken at all stores except: NV Conventional  & FoodMaxx stores: 448, 449, 551, 552, 55...
Mon, Jun 28, 2021 12:44 PM
Cannot connect laptop to company iphone hotspot
Problem Statement The user cannot connect their laptop to the Hotspot on their company cell phone Potential Cause If it has been a while since...
Wed, Sep 8, 2021 9:47 AM
How to Change Signature in Outlook365-Web Version
Problem Statement Outlook Signature needs to be changed This article will show you how to change your signature in Outlook365-Web Version ...
Wed, Sep 8, 2021 2:00 PM
AcuStaf T&A (time & attendance) Password Requirements
When setting a password for the AcuStaf Time and Attendance system it needs to meet the password requirements below:  8 or more characters One...
Tue, Jun 22, 2021 3:12 PM
Emails from external organizations are not being received
Problem Statement Emails from sources external to TSMC are not being received by a TSMC employee. This situation may occur when employees from departmen...
Mon, Jun 28, 2021 12:45 PM
Tally Inventory Robot
Problem Statement Store may report that the Tally Robot used for Inventory is not functioning. Resolution The vendor supports the unit...
Mon, Jul 12, 2021 12:27 PM