User Solutions

This folder is for solutions available to users

How to Sign Out of Windows Virtual Desktop (WVD)
How to properly sign out from Windows Virtual Desktop (WVD)   One of the more frequent issues users encounter when trying to connect to Windows Virtual ...
Tue, May 5, 2020 2:37 PM
ESS/Signing up for Ping One
  The attached document provides instructions for store team members to sign up for Ping One which is used to access the Kronos Schedule ...
Sat, May 2, 2020 7:03 AM
AMS Login Requirements
Here are the requirements needed to log into the AMS system AMS authenticates through SM.Lan User name is your employee number Password must b...
Thu, Aug 6, 2020 3:35 PM
Add trusted Devices to Ping SSO Profile
At this point it is very important that you register multiple devices / access methods to allow to you access the Save Mart systems in case you happen to le...
Thu, Aug 6, 2020 3:34 PM
Dashboard opens to a blank document
      Store launches Dashboard but it only shows a blank screen with no sheet (see photo)       Close Dashboard Open a new blank Excel sheet...
Sat, Jun 5, 2021 12:56 PM
Computer shutdown after an update
Every desktop machine that gets patched via the PDQ script gets the same package. This package includes a command to bypass the bitlocker screen upon re...
Thu, Aug 6, 2020 3:35 PM
Pelican ATM in Stores
In June Central Operations surveyed stores regarding installation of an ATM.  The ATMs are contracted with Pelican Communications Inc. and will be installed...
Mon, Aug 3, 2020 8:43 AM
RedBox | Retail Customer Service Number 877.733.5005
RedBox would like to ensure our stores are receiving quality care when calling into their customer service.  Please be sure if you need any assistance with ...
Mon, Aug 3, 2020 8:44 AM
Updating WVD
If you click the Desktop Session icon to begin your WVD session and the icon does not respond, click on the link above where it says to "Update to the ...
Wed, Aug 5, 2020 7:37 AM
Accessing your office PC remotely with WVD(Windows Virtual Desktop)
Please see attachment on steps and FAQs on how to access your office PC remotely
Thu, Aug 13, 2020 1:33 PM