Save Mart Employee Services Portal

Problem User is trying to open Kronos but gets a message saying there is planned maintenance. Solution  Verify that there is planned maintenance i...

User states they don't have any icons for Kronos in the PingOne page. When they log into PingOne to work on Kronos, they do not see the Kronos...

Problem Kronos is not saving schedules. It stays stuck on "loading" in the upper right hand corner. Troubleshooting Check connectivity...

Problem long term shift is not showing up for user in Kronos. On the schedule you can see the log term shift, but when you select the user the shift is no...

Problem Kronos auto scheduler is scheduling cashiers past the store hours of operation Solution Get picture of schedulke, schedule week, team memb...

Problem Schedule is loading with no data (blank). No employee information, no shifts Cause The user did not select the correction location or set ...

When running a Weekly Wall Schedule Report fails with an error message  This can happen when the connection to the internet is lost even for a ...

After transferring to a different store, an employee still shows in the previous store's schedule.   This happens because there is still a job wit...

· Select Correct Date Range ð Step 1 – Run Volume in Forecast Planner according to the Sales and Labor Planning Process Timeline · Favorite Fact...

To give a Team Members a vacation week on the schedule. 1. Make the first and last day of the work week unavailable. 2. Put 5 days of the pay code vac...