Question

User needs to change the number that their extension is transferred to.


Procedure

  1. Dial 209-550-2181 for the company voicemail
  2. Follow the prompts:
    1. Enter your extension number 
    2. Enter the PIN for this extension (If you forgot your PIN contact the Service Desk and they can reset it for you.)
    3. Select 4 for Setup
    4. Select 4 for Transfer Settings
    5. Select 1 to change transfer rule
    6. Select 3 to change the number 
      1. If you are having your callers transferred to an external number you must preceed the number by 91 and the area code (example  91-xxx-xxx-xxxx followed by #)
    7. Hang up when done