This Article is intended to direct store personnel on who to contact for Music issues

 


The Music for the stores is now supplied by United Media Solutions. 

They have taken over for Muzak and/or Mood Media. 


  • The store may contact the vendor if the music is either skipping, playing incorrect Ads, not playing or playing the same songs over and over again.


  • Tech support hotline = 800-373-8200 opt. 2


  • If the store would like to change the type or style of music, they may contact Ivonne Soria in Marketing for support. 

Ivonne.Soria@savemart.com


  • The store may adjust the volume on the amplifier as needed. 


  • If they cannot locate or are unable to fix the volume, a Field Tech will need to be dispatched.

Please create an Incident ticket in Fresh Service or contact the Service Desk at 800-287-6583





*For Service Agents use this Link